returns

Thank you for shopping with the Bra Sisters. 

We want you to love your purchase! But if for any reason you are unhappy with it, we're here to help. We are happy to offer a full refund or exchange providing you send it back to us within 28 days of receipt.

Please feel free to remove the items from the packaging to take a look at them and try them on. However, we do ask that you take good care of the goods and return them to us in the condition in which you received them, with swing tickets attached. We also ask that, in the interest of hygiene, any briefs are tried on over your own underwear.

To arrange a return please email hello@brasisters.co.uk quoting your name, address, details of the product, the reason for return and whether you require a refund or replacement.

Any item(s) being returned must be returned in their original packaging. Please pack the item carefully and we recommend that you use a secure and tracked service for your own protection.

 

 

REFUNDS

We will notify you once we have received your returned item and immediately notify you on the status of your refund.

Once your return is approved, we will initiate a refund to your credit card (or original method of payment).